FAQ

About Piano Sales

Q. What is a Musashi Gakki Workshop Refurbished Piano?
A. It is a used piano that has been carefully repaired and tuned at our own Musashi Gakki workshop. Our experienced repair staff and veteran tuners clean, maintain, adjust, and voice the piano, ensuring it is ready for you to use with confidence.
Q. What payment methods are available?

A. You can choose from cash, bank transfer, various credit cards, electronic money, or shopping credit (installment payments).

Q. Is there a warranty?

A. All used pianos purchased from Musashi Gakki and new Kawai pianos come with a 1-year warranty. Schimmel pianos come with a 5-year warranty.
Note: The warranty period for devices like mute systems or electronic pianos is 6 months. However, even after the warranty expires, feel free to consult us for any issues.

About Piano Purchase

Q. Will the appraisal amount change on the day?
A. We guarantee that once we assess the piano and confirm its condition, we will not change the appraisal price due to scratches or defects. You can trust us to provide a fair deal.

About Piano Rental

Q. How long can I rent a piano for?

A. Musashi Gakki offers piano rentals starting from just one day. We are flexible and happy to accommodate your needs, so please feel free to inquire.

About Piano Tuning

Q. How long does a tuning take?

A. Typically, tuning takes between 1 to 2 hours. However, if the piano has not been tuned for a while or requires repairs, it may take 2 to 3 hours.

For any other questions, please feel free to contact us!

Inquiries & Quotations

For anything related to pianos, don’t hesitate to reach out.
As a "Heartfelt Piano Shop in Kunitachi, Tokyo," Musashi Gakki offers unique recommendations and services that only we can provide.

Open 10:00 AM – 7:00 PM,
Open Year-Round
(Closed only during New Year's holidays)

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